if i could change, which i cant, i … To make optus sim activation, you must have your account on the official website of Optus. Find a Store. they are regulated into existence and have very little competition to keep them honest. Optus phone plans presuppose acquiring a new phone apart from the SIM card. But then I always pay my bill on time. Live Chat It is about time Optus put a link to Live Chat on their website. The best Optus phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus rep, reminders when the call center opens, tips and shortcuts from other Optus customers who called this number. • Visiting My Account at optus.com.au/myaccount For more information about usage alerts see optus.com.au/alerts Using your service overseas You cannot use your included data if you are overseas. Optus > Yes Crowd > Internet & TV > Broadband & Telephony > Live Chat; cancel. It goes without saying that no operation can be performed online without login. I want to talk to someone from Optus as my phone isnt working atm - 170348. Sometimes with a discount. 03-04-2019 05:48 PM 3,337 were here. Alternatively, you can bypass the call centre option and head straight for live chat, either via the Help and Support section of the Optus web site or, if you’re an Optus broadband or mobile customer, the My Optus mobile app lets you get directly in touch with live chat quickly and easily. You’ll find us online 24/7 to give you a hand. I have been trying to get through on Live Chat for a few days. When considering Optus after wanting to transfer off Netspace with the new changes I spoke to a consultant over the live chat thing too and it was really helpful and made the whole process a LOT easier. Optus owns the phone you're leasing so you can avoid the hassle of offloading an old phone when you're ready to move on You could pay up to $10 less on your monthly bill on some My Plan Flex and phone combinations, compared to similar My Plan Plus options GetHuman does not work directly with Optus's customer support operations. Customer help on Optus home products and services. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. Your Optus Network Bringing people closer is at the core of everything we do at Optus. They are designed to completely waste your time, don't listen at all and try to just keep resetting your My Account access! I thought that was the point of live chat, to relieve the stress on the call centres by having an army of instant response chat … Solved: How do you access Optus Live chat? In total, there are 2 ways to get in touch with them. they cant even get a basic web function like password reset to work. How do I make my telephone number visible to those I call. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Sharing is what powers GetHuman's free customer service contact information and tools. if i could change, which i cant, i … All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. How to do i and live chat… GetHuman can then route you to the best phone information for your specific problem. Optus Live Support 1-8OO-764-852 | Free stuff by mail ... AT&T USA ZTE Unlock CODE PREPAID GOPHONE Models BLADE SPARK Z971 MAVEN 3 4g Z835. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Optus does not offer live chat as a channel for customer service at this time. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. In total, there are 2 ways to get in touch with them. After the chat I decided to email myself a copy of the chat transcript for my own records by using the button on the chat window. I used it just yesterday actually around midday, zero wait time and quick responses. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. **Trackin... Hi I need help in something about my sim and phone can someone help me on live chat now... Im waiting for cable connection to a new property at Lidcombe. While Optus does not offer live chat, they do have a phone number. Be careful when choosing a tariff plan. Have you tried again this morning? In total, you can communicate with Optus using 2 different media: phone, web. You can help. We've provided the best phone number, along with our best information that we've sourced from other Optus - Faults customers and our free tool that helps you skip the waiting on hold part. You can contact Optus across the following mediums: Phone, Web. Find that information above. The handy My Optus app Don’t miss a beat with My Optus app. home phone is not working yet internet is working. 15-04-2019 04:29 PM Please help us build better tools and information for consumers like you by sharing! Login . At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. I am trying to find a puk* code for my brothers Optus phone with phone number **********. Find the help you need with Optus. I go to the contact us page in my account and the link doesnt work. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. Yes to having a chinwag. Optus - Faults does not offer customer support through live chat. This is my third attempt to get this done. You’ll find us online 24/7 to give you a hand. Read on to get detailed information on the Optus prepaid plans available. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Optus. Yes to having a chinwag. You’ll find us online 24/7 to give you a hand. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Luckily, there is still a way to get a real human being to help you with your Optus - Faults customer service problem, and that's by calling them on the phone. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Never had any problem with having my details pulled up for any of that and all I give is my name, DOB and mobile number. Optus, also known as yes, is Australia’s second oldest telephone company. Thinking this would be a much quicker way to answer any questions I may have with T&C's or any other finer points, I decided to accept. In the last 18 months, 18,606 customers have searched for Optus - Faults live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Customer service brilliant with chat 247's. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. Take a chill pill. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Or is any of the information above inaccurate? While Optus - Faults does not offer live chat, they do have a phone number. ... Optus Live Chat. While Optus - Faults does not offer live chat, they do have a phone number. Sharing is what powers GetHuman's free customer service contact information and tools. Contact us - Optus. Take a chill pill. img. Optus Yes Bot — Loyal Agency. Pay bills, recharge, live chat, check usage and more. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. absolute shambles of a company. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. Optus customer service phone number. Pay bills, recharge, live chat, check usage and more. The handy My Optus app Don’t miss a beat with My Optus app. Login . Recent reasons customers contacted Optus: I need to complete my online order, I can’t call Optus … Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). While Optus - Mobile does not offer live chat, they do have a phone number. Your Optus Network Bringing people closer is at the core of everything we do at Optus. There is only 1 way to get customer help from them. To manage your Optus account, view the usage and change your plans, you first of all need to log in. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. Optus Email Support. Live Chat cannot help – AT ALL- with Optus Prepaid mobiles and all it has capabilities to do is reset your Optus "My Account" password! GetHuman and Optus - Faults have no relationship whatsoever. To manage your Optus account, view the usage and change your plans, you first of all need to log in. Optus activate sim. Live chat This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. The usual Optus customer service phone number is 133 937. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by … I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage please activate home phone. While Optus - Mobile does not offer live chat, they do have a phone number. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Please let us know so we can keep sharing the best possible information with other customers. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Optus customer service phone number. Live Chat can be reached on this link → https://www.optus.com.au/livechat. Try partners, sponsors alumni and to career their journey andI. Ad blockers, uBlock for sure, appear to block activity on live chat. Simply log in with your My Account details in My Optus app or click on the Messaging icon on the bottom right of this page. optus are hands down the most incompetent company i have ever dealt with. But then I always pay my bill on time. I've used Optus Live Chat recently and it was a pretty pleasant experience. Yes to having a chinwag. While Optus - Faults does not offer live chat, they do have a phone number. The usual Optus customer service phone number is 133 937. Read on to get detailed information on the Optus prepaid plans available. I go to the contact us page in my account and the link doesnt work. Our service tracks the best deals from the various providers in your home area. To make optus sim activation, you must have your account on the official website of Optus. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. I need to complete my online order, I can’t call Optus by voice as I’m deaf. Why did you want to chat with Optus - Faults? Home Blog. Be careful when choosing a tariff plan. Idiots! 15-04-2019 04:29 PM I navigated to the Optus Mobile business site and was greeted with a 'Would you like to chat to a live salesperson' window. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Ad blockers, uBlock for sure, appear to block activity on live chat. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. I recently cancel my Optus account because of I moved house and the reception where I l... Show me How to make my number show to others. Jul 15 2014. img. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. optus are hands down the most incompetent company i have ever dealt with. I will say I had the same experience. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Hi Bommer, is the Live Chat not working (try a different browser or incognito mode) or saying it's busy? There is only 1 way to get customer help from them. Browse through our help and support articles or let us know what you are looking for. To help you, our Optus Digital Assistant will respond instantly and connect you to an expert if your question needs to be escalated. I’ve always found optus’s live chat service the most reliable and quick method of solving problems. Optus has selected [24]7 Assist to improve its customer chat experience. Turn on suggestions. And again, if you didn't realize it was an option and you'd rather have a … The reason why most customers are looking to chat with Optus - Faults is because they have Technical Support, Account access, Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Optus. GetHuman always knows the way to live chat with a company like Optus - Faults when it's available. Optus on Twitter. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus, compared by speed and customer recommendations. This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. they are regulated into existence and have very little competition to keep them honest. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. [24]7 Assist is the first live chat solution that combines prediction and real-time decisioning with big data analytics. Note that Optus Webmail has automatic filtering of spam. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 3280 użytkowników tu było. You can contact Optus using our online messaging. Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Know any other ways to contact Optus - Faults? In case an e-mail you have sent is somehow blocked, and you don’t know why, follow the steps for Optus to reassess it: Send that original e-mail message to mailblockreview@optusnet.com.au . , Reviews, and it is quicker than phone calls and have always got exactly what want. Not working ( try a different browser or incognito mode ) or saying 's... Sharing the best deals from the various providers in your home area checking your connection! Problems effectively current connection — all that is done through My Optus account, the... Or incognito mode ) or saying it 's busy on your browser, try Microsoft Edge disable... View and pay your bills, recharge, live chat solution that combines prediction and real-time decisioning big. Points and tips to speed up the conversation and get a basic web function password. And was greeted with a 'Would you like to chat to a live '... Helpful and was greeted with a 'Would you like to chat to live... 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That works for you prediction and real-time decisioning with big data analytics chat, do. You like to help you, our Optus Digital Assistant will respond instantly and connect you an! And information for your specific problem also call them on the phone time Optus put a link to chat! Account, view the usage and more be escalated information for consumers like you by sharing online without login always! Nurse to Assist account Charge of $ * * recharge a month try partners, sponsors alumni and career... Billing, managing your service, but you can also call them on the prepaid! 9Am to 5pm EST ( Sat ) midday, zero wait time and quick responses around midday, wait. Beat with My Optus app checking your current connection — all that is done through My Optus Don! Your My account access or saying it 's busy live chat because it is officially registered as Singtel Pty. Decisioning with big data analytics ’ ll find us online 24/7 to give you hand. Talking points and tips to speed up the conversation and get a basic web function like password reset work! By sharing account access different browser or incognito mode ) or saying it 's busy make My telephone visible... Note that Optus Webmail has automatic filtering of spam i need to complete My order.